I think wikis are useful if you are looking for general information about a subject. Sometimes if I'm unsure of what a term or object is, I will look on wikipedia just to see what it is. However, wikis are not good for research. Since anyone can add information, you do not have a credible source. It is not always good to trust the information on these sites. For example, a few years someone told me that Fred Savage (actor) had died in a car accident and it was posted on wikipedia. It was indeed on wikipedia, but the information was not true. For general and quick information, wikis are good. For research information, they are not good.
For libraries, wikis might be a good way to get the younger generation involved.
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